Privacy Policy
Kronemedia works primarily inside client systems and handles data with the confidentiality and GDPR care expected from a Danish B2B partner.
1. Data Controller
The data controller for the processing of your personal data is: Kronemedia
E-mail: info@kronemedia.dk
Web: www.kronemedia.dk
Kronemedia is an international company established in Türkiye, providing services to companies in the EU and other markets.
2. What Information We Collect
When you fill out the contact form on our website or reach out to us, we may collect the following information:
- Name
- E-mail address
- Phone number
- Company name
- Any message or inquiry
As a rule, we do not collect sensitive personal data.
3. Purpose of Processing
We process your personal data for the following purposes:
- To respond to your inquiry and follow up on your request
- To prepare and send proposals for our services
- To establish and manage partnerships
- To improve our marketing and user experience
4. Legal Basis
The processing of your personal data is based on:
- Consent (GDPR art. 6(1)(a)) – when you actively submit your information via the contact form
- Legitimate interest (GDPR art. 6(1)(f)) – to follow up on inquiries and operate our business
You can withdraw your consent at any time by contacting us.
5. Data Retention
We store your personal data for up to 24 months from your inquiry.
If a partnership is established, information may be retained longer in accordance with contractual and legal obligations.
6. Third Parties and Data Processors
Kronemedia uses trusted third parties (data processors) to support our operations and deliver our services. This may include:
| Category | Purpose |
|---|---|
| CRM and data systems | Handling leads, notes, and customer data |
| Communication and call center systems | Calls, logging, notes, and call recordings |
| Cloud and hosting solutions | Data storage, e-mail, and internal operations |
| Marketing and analytics tools | Website optimization and advertising |
We only use data processors that meet relevant security and data protection requirements.
International Data Transfers
Kronemedia is established outside the EU/EEA (Türkiye), and processing of data may therefore involve transfers to third countries.
When working with EU-based clients, this is carried out in accordance with applicable data protection rules, including:
- EU Standard Contractual Clauses (SCC)
- Other relevant legal transfer mechanisms
Responsibility for Data
In most engagements, Kronemedia acts as a data processor, with the client being the data controller.
The client is responsible for:
- Lawful collection of data
- Having a valid legal basis for processing
We never sell personal data to third parties.
7. Cookies
Our website uses cookies for the following purposes:
- Functional cookies – necessary for the website to function correctly
- Statistics and marketing – for analysis and improvement of our advertising
You can manage or delete cookies at any time via your browser.
8. Your Rights
Under GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
To exercise your rights, contact us at: info@kronemedia.dk
9. Complaints
If you wish to complain about our processing of your personal data, you can contact:
Datatilsynet (Danish Data Protection Agency)
Carl Jacobsens Vej 35
2500 Valby
Phone: +45 33 19 32 00
E-mail: dt@datatilsynet.dk
Web: www.datatilsynet.dk
10. Contact
If you have questions about this privacy policy or our processing of personal data, please contact us:
Kronemedia
E-mail: info@kronemedia.dk
Web: www.kronemedia.dk